Kyta offers prepaid help desk support so your team can focus on their core daily to day operational activities. All they need is to pick their handset and dial us for unlimited IT telephone support and assistance.
You can thus empower your team members with professional technical support and expert advice from a trusted IT source throughout your working hours without employing a full time IT Guy. IT experts at Kyta are on-call with quick answers and advice-whenever your staffs need it.
Support covers:
Workstation Support and Maintenance
Support for desktops, laptops
- Unlimited support for all desktop issues and upgrades.
- Regular on-site visits.
- Routine patch/update management for workstation operating system and software.
- Backup management services
- Hardware malfunction problems troubleshooting
- Operating System (desktop top) relate support calls
- Software problems support e.g. Microsoft Word, Excel or PowerPoint, etc
- Quick guide on a “HowTo” in using your computer and programs running on it. etc
Helpdesk Support
- Unlimited Support
- Desktop Optimization
- License Management
- IT Asset Management